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Lodgement of Claims

Below is information on how to make a claim under the Sports Injury policy. If you wish to make a claim or notify an incident for General Liability, Professional Indemnity or Management Liability, please contact Gow-Gates immediately.

Sports Injury Claims

Steps to follow:

  1. Obtain a claim form
  2. Complete the claim form
  3. Lodge the claim form
  4. Lodge additional documentation as required

All the above steps can be completed online through the online claims portal. In order to submit your claim online, please click here

Step 1: Lodge your Claim online

Step 2: Complete the Claim online

The insured person is to fully complete all sections of the claim. In addition, the following people will need to complete their relevant sections:

  • The Physician’s Statement, will need to be completed by the main doctor, surgeon or dentist .
  • If you are claiming for loss of income, you will need to have your employer complete the Employer’s Statement.
  • The club president, treasurer or secretary will need to complete and sign the Club Report.

The claim form will be acknowledged within 10 days by Gow-Gates. This acknowledgement will include a unique claim number which can be used when lodging additional documentation and when using the Online Claims Tracking Facility

Step 3: Submit additional paperwork

In order to claim, the following documentation will/may be required.

  • Receipts for paid Non-Medicare Medical and/or Physiotherapy  Expenses
  • Health Fund rebate statements
  • Doctors Certificates confirming the period of incapacitation
  • Proof of Earnings documentation
  • Tax File Number declaration
  • Any other documentation requested.

Don’t wait for the above documentation before submitting the claim form as this delays the claims process and means that your claim payment will be slower.

Additional communication with Gow-Gates can be made via:


Gow-Gates Insurance Brokers
GPO Box 4731
Sydney NSW 2001

Phone: 02 8267 9999

If you are unable to access the online claims system and require a hard copy claim form, contact Gow-Gates.

Additional documentation or communication with Gow-Gates insurance can be made via:

Email, or

Gow-Gates Insurance Brokers

GPO Box 4731


Phone: 02 8267 9999

If you are unable to access the online claim form and require a hard copy claim form, contact Gow-Gates.